FAQ

 

 Are your products hypoallergenic?
Yes, most of our pieces are made with hypoallergenic, skin-safe materials like stainless steel and titanium. Product details are always listed on each item page.

 Do you ship internationally?
Absolutely. We offer worldwide shipping. Shipping times and costs vary depending on your location.

 How long does shipping take?
Orders are typically processed in 1–3 business days. Delivery usually takes 7–14 business days, depending on your location.

 Do you offer returns or exchanges?
Yes. We offer a 14-day return policy on all unworn items. If you’re not satisfied, we’ll make it right.

 Can I track my order?
Yes. Once your order ships, you’ll receive a tracking number via email.

 How do I care for my jewelry?
Avoid exposing your jewelry to water, chemicals, and perfumes. Store it in a dry place to maintain shine and quality.

 Do you offer gift packaging?
Yes, our pieces come in premium packaging, perfect for gifts or personal use.

 How can I contact you?
You can reach our support team anytime at contact@kardyBRANDJEW.com.